Privacy Policy – Your Privacy Rights

Dunhuang Contemporary Art Museum is committed to protecting your privacy when you visit our websites. By using the Dunhuang Contemporary Art Museum website, you agree to be bound by the terms and conditions of Dunhuang Contemporary Art Museum’s Privacy Policy and Terms of Use. The Dunhuang Contemporary Art Museum Privacy Policy is outlined below. A link to this policy is provided in the footer information on every page of the Dunhuang Contemporary Art Museum website.

Content, displayed to you on the Dunhuang Contemporary Art Museum website and elsewhere, including advertisements and information about Dunhuang Contemporary Art Museum’s programs and products, may be customized to your interests and preferences based on your personally identifiable information and website usage information collected online unless you opt out by following the instructions. You have to opt out using each of your Web-browsing applications and devices separately. However, if you opt out we may still suggest offerings to you on the Dunhuang Contemporary Art Museum website based on your history at the Dunhuang Contemporary Art Museum website.

Our Policy on collecting information on the Dunhuang Contemporary Art Museum Website

Contact tracing

We may share your name and email address with a governmental health authority should that information be requested for COVID-19 contact tracing purposes.

Online retail purchases

When you order a product from the Dunhuang Contemporary Art Museum online store, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services. We do not store credit card numbers. If you choose to have your payment information saved for future purchases, we will retain payment information using tokenization technology for enhanced security. We will retain your other personally identifiable information for our records, in order to facilitate better customer service, and to inform you of our products and promotional offers.

Online memberships and donations

When you purchase a Dunhuang Contemporary Art Museum membership or make a donation to Dunhuang Contemporary Art Museum online, we will ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and mailing addresses, telephone number, email address, and credit card information. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services.

We will retain your personally identifiable information for our records, in order to facilitate better customer service. We do not store credit card numbers. To process payments for members who have selected automatic renewal, Dunhuang Contemporary Art Museum will retain payment information using tokenization technology for enhanced security. In certain cases, you may be asked for additional information to complete your request, such as the names and birth dates (month/year) of your children if obtaining a membership with children.

Memberships enrolled in auto-renew program

By choosing auto-renew at the time of purchase, you authorize Dunhuang Contemporary Art Museum to automatically charge the credit card provided on an annual basis, at the then-current price for the membership category you have chosen.

Members enrolled in the auto-renew program will be notified by email at least 30 days prior to annual charge.

Online purchases of Museum admission tickets, event tickets, course registrations and archival scans

Dunhuang Contemporary Art Museum uses third-party vendors to administer and process your online purchase of admission tickets to the Museum. We also work with third-party contractors to process ticketing or registration for certain events and courses. Dunhuang Contemporary Art Museum also uses third-party vendors to process your online purchase of scans from Dunhuang Contemporary Art Museum’s archives. Dunhuang Contemporary Art Museum requires its vendors to maintain the security of the information which you provide to them and restricts the vendors from using this information in any way not expressly authorized by Dunhuang Contemporary Art Museum.

Online Virtual Cinema Screenings

Dunhuang Contemporary Art Museum uses a third-party vendor for all Virtual Cinema screenings. Our vendor collects your unique member ID and your last name to authenticate you and allow you to access the content. Dunhuang Contemporary Art Museum does not share with our third-party vendor any other of your personal information. Analytical data on your viewing habits may be collected, which can include: titles viewed, dates, watch completion data, and your IP address. Such analytical data associated with your personal information will not be shared other than for processing or storing purposes or to improve the service, provided, however, this information may be shared in an aggregated and anonymized form for a variety of purposes.

Online surveys

From time to time, Dunhuang Contemporary Art Museum may invite you to participate in surveys posted on the Dunhuang Contemporary Art Museum website or sent to you by email. You may decide whether you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our audience, which in turn allows us to better meet your needs and interests. Information collected in these surveys is never sold or rented to third parties for marketing purposes, but we may share it with outside vendors to analyze the information we collect.

Online contests

Dunhuang Contemporary Art Museum will occasionally offer visitors the opportunity to participate in online contests or sweepstakes. If you choose to enter, you may need to provide your name and email address so that we may contact you in connection with the contest. We may also request that you provide us with certain other information.

Children 12 and under

Dunhuang Contemporary Art Museum does not solicit personal information from children. Visitors 12 years of age and under should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website.

Dunhuang Contemporary Art Museum newsletters

Dunhuang Contemporary Art Museum offers visitors to the Dunhuang Contemporary Art Museum website and users of Dunhuang Contemporary Art Museum Audio (both our downloadable iOS app, where you may also opt in to receive push notifications, and the devices available to visitors at the Museum) the opportunity to subscribe to one or more of our online newsletters, a service hosted by a third-party contractor that has agreed to use the email address you provide only to send our newsletters to you. If you opt in via the subscription form found in the footer section of any page on dunhuangartmuseum.com, you will receive Dunhuang Contemporary Art Museum’s newsletter.

Emailing Dunhuang Contemporary Art Museum

If you send an email to Dunhuang Contemporary Art Museum, your message and email address may be saved and we may send you emails in order to respond to your message. Any material, business information, ideas, concepts, or other information sent to Dunhuang Contemporary Art Museum by email will be treated as non-confidential and non-proprietary. We will only use the information provided in your email and your email address to improve the Dunhuang Contemporary Art Museum website, services, and products, and to fulfill or respond to your requests for products, services, or information.

Site usage information

As is the case with many websites, our servers automatically collect your IP address when you visit our website, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your website usage. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the website, the pages or content you see or click on during your visit and when and for how long you do so, items you download, transactions you complete, and any search terms you have entered on the Dunhuang Contemporary Art Museum website or a referral site.

Among other things, this information enables us to generate analytics reports on the usage of our website. We use Google Analytics and Google Tag Manager to do this. To opt out of your Dunhuang Contemporary Art Museum website usage being included in our Google Analytics reports, you may follow the instructions at https://tools.google.com/dlpage/gaoptout. Google Analytics’ cookies expire 24 months after being set.

In addition, we may deploy various tracking technologies on the website to collect additional information about your website visits. For example, we use tracking technologies on our web site that detect visitor activity (such as mouse clicks, scrolls and hovers) and change content on our web site in order to increase visitors’ discovery of content and better enable visitors to find things that they are interested in.

The Dunhuang Contemporary Art Museum website also uses technologies such as “cookies” and “pixel tags” to improve the functioning of the site and your experience and to learn how visitors are using our website. Cookies are small data files that are automatically sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to remember what items are in your shopping cart, and to personalize your experience. Pixel tags are tiny graphical images embedded in emails or webpages. Pixel tags are used to determine what parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies are used to gather information to analyze traffic to the Dunhuang Contemporary Art Museum website, to improve our content and navigation, to enhance our marketing efforts, to personalize your experience, and to provide online display advertising and/or offline communications tailored to your interests based on your online behavior. Some of these technologies are deployed on our website by third parties with which we have agreements.

A Facebook pixel is code on the Dunhuang Contemporary Art Museum website that helps us to track conversions from Facebook ads, to optimize ads based on data collected, to build targeted audiences for future ads, and to market to people who have already engaged with the Dunhuang Contemporary Art Museum website, such as by making a purchase.

Dunhuang Contemporary Art Museum also works with third-party analytics and marketing entities that use technologies such as cookies and pixel tags on our behalf. For details, see Use of third-party service providers.

These tracking technologies may be deployed by us and/or by our service providers to collect or receive information from our website and elsewhere on the Internet, and to use that data to provide measurement service and target ads. Some of these technologies enable us to assign a unique number or identifier to you, and relate your website usage information to other data about you, including your personal information. These technologies also enable us to recognize you when you access our website using different Web browsers and different computers or devices.

Third-party ad servers and networks

We use third-party advertising companies to serve ads when you visit our website and elsewhere online. We may collect, use, and share personal data from and about you with these entities, to personalize and show ads to you and others on our website and elsewhere online and to measure their impact. These companies may use information about your visits to this and other websites, the region of the country or world where your IP address indicates you are located, as well as other information about you in order to provide advertisements about goods and services of interest to you. These companies may employ cookies, pixel tags, and other tracking technologies to cause relevant ads to be displayed to you. By using our website or transacting with us, you agree to this. We encourage you to read these businesses’ privacy policies to learn about how they treat your information

Social media

We maintain a presence on several social networking platforms, such as Facebook, Instagram, YouTube, Pinterest, and Twitter, and we also incorporate some third-party social networking features onto our website. Through these platforms and features, we receive some personal information and some usage information about you, and this Privacy Policy applies to that information as well. In addition, these third-party social networking platforms have their own privacy policies, which explain how the third parties that provide them will use and protect your information. The information we receive from third parties may depend on the privacy settings you have on the third-party platform.

Do-not-track disclosures

Some Web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how Web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.

Our third-party partners, such as Web analytics companies and third-party ad networks, collect information about your online activities over time and across our website and other online properties. These third parties may not change their tracking practices in response to DNT settings in your Web browser, and we do not obligate these parties to honor DNT settings. We utilize Google Analytics for our Web analytics, and you can opt out of your Dunhuang Contemporary Art Museum website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.

Our policy on the use and disclosure of the information we collect on the Dunhuang Contemporary Art Museum website and elsewhere

Dunhuang Contemporary Art Museum uses the personal information you provide to us for internal purposes, such as completing and tracking your transactions, analyzing trends, and collecting statistics. Dunhuang Contemporary Art Museum may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.

If you are a member, and you elect to have your membership auto-renew, you authorize Dunhuang Contemporary Art Museum to automatically charge the credit card provided on an annual basis, at the then-current price for the membership category you have chosen. Members enrolled in the auto-renew program will be notified by email at least 30 days prior to annual charge.

We may share personal information and transaction history of our customers, donors, and members with third-party data analytics firms that combine it with information received from other organizations and businesses and derive and report to us, and to other organizations and businesses, recommendations regarding marketing initiatives, such as information about individuals’ contact information and likelihood to purchase products or to support nonprofit causes by making donations and purchasing or upgrading memberships. If you do not want to have your information shared in this way, you may send an email message to info@dunhuangartmuseum.com containing your request to opt out of this sharing, along with your name and email or postal address in your account with us, so that we can locate your account in our records and honor your request to opt out. If, however, your information has already been shared by us in this manner, we may direct you to the relevant third-party data analytics firm to submit your opt-out request.

After you make a purchase on the Dunhuang Contemporary Art Museum online store, we may share your name and postal address—but not your email address—with other organizations or companies whose products might be of interest to you. The policies of these organizations and companies may differ from ours. We may also share personal information with data co-ops for their own commercial purposes. If you do not want to have your personal information used shared with third parties in this way, you may send an email message containing your name and postal address to info@dunhuangartmuseum.com requesting to opt-out of third party sharing. Dunhuang Contemporary Art Museum may release account information when such release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of Dunhuang Contemporary Art Museum, the users of its site, or others. If you would like to request deletion of your personal information, you may send an email message containing your name and email address to info@dunhuangartmuseum.com.

If you have provided us with your email address, we may send you emails in order to alert you to information, events, activities, or programs at or related to Dunhuang Contemporary Art Museum that we believe may be of interest to you, or to alert you about sales or other promotional events at the Dunhuang Contemporary Art Museum online store. If you do not want us to use your email address to contact you for these purposes, you may send an email message containing your name and email address to info@dunhuangartmuseum.com.

We may combine information you give to us online, offline, in our stores, at the Museum, or through our catalogs. We may also combine or supplement this information with publicly available information and additional information we receive from or have cross-referenced with our third-party vendors and others. We use this combined information to enhance and personalize your shopping experience with us; to communicate with you about products, exhibitions, or events that may be of interest to you; or for other promotional or Museum-related purposes.

Use of third-party service providers

From time to time, Dunhuang Contemporary Art Museum retains qualified third-party service providers to help us manage the Dunhuang Contemporary Art Museum website and allow us to better serve our visitors, customers and others who contact us. These may include third-party contractors who assist us by processing registration and ticketing for the Museum and for certain events or courses. We also engage third-party vendors to analyze the information we collect on the Dunhuang Contemporary Art Museum website and through other resources for marketing or similar purposes.

We may contract with third parties who use cookies, clear gifs, device fingerprinting, and other online tracking technologies to collect information on our behalf. These parties are required to maintain the confidentiality of this information. These third parties provide certain services to us, including automated data management, promotional services, website optimization, personalization and feature customization based on your interaction with the Dunhuang Contemporary Art Museum website. We provide these service providers with the information they need, or these service providers directly obtain the information they need, to perform these services, but we restrict the vendors from using the information in any way not expressly authorized by Dunhuang Contemporary Art Museum.

We also contract with third-party vendors who process applications for Museum employment or opportunities to participate in Museum-related activities. Dunhuang Contemporary Art Museum requires its vendors to maintain the security of this information and restricts the vendors from using the information in any way not expressly authorized by Dunhuang Contemporary Art Museum.

Third-Party Data Sharing

We also share data with third-parties to process your payment transactions and detect possible fraudulent use of a payment card. This includes information about your payment card, account number, shipping and billing address, email address, telephone number, purchase and transaction information, mobile device, computer, software and their location. Some of these third parties may be located in other countries. By submitting your information to make a purchase, you agree to this.

Linking

Please be aware that the Dunhuang Contemporary Art Museum website may contain links to other sites operated by third parties over which we have no control. Once you leave the Dunhuang Contemporary Art Museum website, the Dunhuang Contemporary Art Museum Privacy Policy will not apply, and you access such sites at your own risk.

Different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any personally identifiable or sensitive information. Dunhuang Contemporary Art Museum does not control, and is thus not responsible for, the content or privacy practices and policies of such other sites and under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through the Dunhuang Contemporary Art Museum website.

Security

The Dunhuang Contemporary Art Museum website uses various measures designed to secure information. However, there is no such thing as 100% security.

It is important for you to protect yourself against unauthorized access to your password and to your computer.

Be sure to use a known and trusted secure connection and to log off when finished using a shared computer. You should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.

Please be advised that when placing an online order through the Dunhuang Contemporary Art Museum online store, your personal data will be protected in accordance with Chinese Law, which may not require the same level of protection as is legally required in other countries, such as countries in the European Union.

Revisions to our privacy policy

Please note that Dunhuang Contemporary Art Museum may revise its privacy policy at any time, without notice, such changes to be effective immediately upon posting on the Dunhuang Contemporary Art Museum website. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy. In some cases (for example, if we significantly expand our use or sharing of your personal information) we may also tell you about changes by additional means, such as by sending an email to the email address we have on file for you. In some cases, we may request your consent to the changes.

Contact Dunhuang Contemporary Art Museum

Send your questions, comments, or concerns about our privacy policy or any other aspect of our website to info@dunhuangartmuseum.com.

Last update: October 21, 2024